Refunds and Privacy Policy

Refund Policy:

Due to the nature of our products and services, we do not offer refunds.

  • Food Products: As these are perishable items, we’re unable to accept returns or provide refunds once an order is completed.

  • Consulting Services: Because our time and expertise are invested upfront, consulting sessions are non-refundable.

However, your satisfaction matters to us. If you feel that our program isn’t meeting your expectations, we offer a special follow-up consultation to reassess your needs and make things right. Just reach out — we're here to help.

Privacy Policy

Effective Date: April 4th, 2025

At Nutrition Forever Inc., your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including nutritional consulting and the purchase of fresh frozen meals.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and other contact details.

  • Health & Dietary Information: Information you provide during consultations to help us personalize your nutrition plan.

  • Payment Information: Processed securely via our payment processor. We do not store credit card details.

  • Usage Information: Data about how you interact with our website or services (e.g., pages viewed, time spent).

2. How We Use Your Information

We use the information you provide to:

  • Deliver personalized nutritional consulting

  • Fulfill and manage orders of fresh frozen meals

  • Improve our services and website experience

  • Communicate with you about your account, appointments, or updates

  • Comply with legal or regulatory requirements

3. How We Protect Your Information

Nutrition Forever Inc. takes data security seriously. Your information is stored securely and access is limited to authorized personnel only. We implement appropriate technical and organizational measures to protect your data.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information only in the following cases:

  • With trusted service providers who help us operate our business (e.g., payment processors)

  • When required by law or to protect our rights and safety

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your data (subject to legal and contractual obligations)

6. Cookies and Tracking Technologies

Our website may use cookies to improve your experience and understand how visitors interact with it. You can choose to disable cookies in your browser settings.

7. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at: info@nutritionforever.ca